Adidas reserves the right to sub-contract, transfer, assign or novate all or any of their rights and obligations under these terms and conditions provided that your statutory rights are not affected. This is when a contract for you to purchase the goods from the Seller is formed. Exclusions apply, please see our Returns Policy below for more details. Not all delivery options are available for all products. Each clause within these terms will interpreted separately and independently from the others. Promotions and discount codes do not apply to Dropship Products. Support : Flannels How can we help you? Damage resulting from normal wear and tear or where the reasonable lifespan of the Marketplace Product(s) has been exceeded are not replaceable or refundable. Please note that these third party websites/providers have their own privacy policies and that we do not accept any responsibility or liability for these policies. You have a legal obligation to take reasonable care of the items while they are in your possession. As well as the cookies we use on our website, we use cookies and similar technologies in our emails. You must return your items by post to the Returns Address no later than 28 days after the day on which the items are delivered to you (or someone receives the items for you) or you collect your items from one of our stores (UK Mainland only) to change your mind and return the items back to us. Upon carrying out research, I have found there to be a reoccurring theme in Flannels returns/exchange policy as a whole based off customer feedback. If you haven't got your order yet, it might be because it is still out for delivery. When purchasing a Marketplace Product(s), this will be done through the third party payment processor Stripe Payments Europe Limited. Securely repack your items. This means you have all your order history and details in one place. Flannels Complaints Email & Phone | Resolver UK Social sharing, social login and other social media services we offer are run by other companies. The email address has now been entered into your Outlook contacts list, 2. Acceptable forms of ID are: Cheque Guarantee / Credit / Debit Card Bank / Building Society Book Valid Passport Cheque Book Drivers Licence Utility Bill, For under 18s: National Insurance Card Medical Card Savings Book. We occasionally have offers, promotions or competitions running on our Website and in our stores. You will be subject to the terms and conditions that are in force at the time that you order goods fromthe Sellerunless: any change to these terms and conditions is required to be made by law or governmental authority, in which case the changes may apply to orders previously placed by you; or. The information stored by these cookies can be seen only by the relevant teams at SportsDirect and Google and never shows any confidential information, we also use Google Analytics to track the performance of our website. Dropship Products are only available for standard delivery within the United Kingdom, Next Day Delivery or Click & Collect is not available. You can use the full or part balance of your gift card. You can update how you want us to contact you under Contact preferences. The maximum UK delivery lead time for goods is 30 days unless specifically agreed by We with you. Flannels dont use Klarna as a method of payment, however with Frasers Plus* you can Buy now. to tell you about similar products and services, or products and services that you ask us to send you information about, by email, post, mobile, telephone and/or through other digital means (depending on your stated preferences) including social media platforms; to provide you with services you request from usincluding, the sale and/or distribution of products made available to you through Direct Supply; to register you on the Website or App (where this involves setting you up with an account, we will use your personal information to maintain and update your account (e.g. In some circumstances, you have the right to object to our processing of your personal data e.g. Gift cards cannot be used for Marketplace Product(s). Please use our contact form and attach images of the wrong/faulty items and we'll investigate this for you. If these are disabled, your experience on our website may be interrupted and you may not be able to use a shopping basket or make payment. Our professional advisers, including, without limitation, our insurers; Our suppliers, business partners and sub-contractors; Our Direct Supply partners, who will provide certain products/services directly to you and will require your personal data to process and deliver your order (including warehousing, order packing, delivery, returns and general administration); Our Direct Supply middleware providers, who operate the platform through which the order you place on this Website is shared with the relevant Direct Supply partner; and. that have been damaged by misuse or activities other than the intended purpose (e.g. We may routinely share your personal data with other companies in the Frasers Group, which means the companies who are ultimately owned or controlled by Frasers Group plc. Intellectual property rightsUnless otherwise specified the intellectual property rights in the contents of all the pages in this website, are owned or licensed to the Seller (or a member of its group of companies), or are used with permission from the owner. Wrong/Faulty item received : Flannels The Waste Electrical and Electronic Equipment (WEEE) Directive aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. Here are some further terms and conditions around our credit notes; Credit notes may not be refunded, exchanged for cash, used as payment with discount vouchers or taken as deposits. ); and/or. Calls may also be monitored without your consent in the following circumstances: to provide evidence of a business transaction; to prevent or detect a crime; to ensure that the Group complies with regulatory procedures; to see that quality standards or targets are being met; and to secure the effective operation of the telecom system. If you're using a gift card and the amount on the gift card doesn't cover the order cost, you can pay the remaining amount with another accepted method. As set out in our Loyalty Programme terms and conditions, the Loyalty Programme is operated by Frasers Group Financial Services Ltd., whose registered address is Unit A, Brook Park East, Meadow Lane, Shirebrook, NG20 8RY. If there is any difference between these Terms and other information provided in relation to the Loyalty Scheme, these Terms shall prevail. the Seller notifies you of any changes to these terms and conditions before it accepts your order, in which case the Seller has the right to assume that you have accepted the change to the terms and conditions unless you notify the Seller to the contrary within seven (7) working days of receipt by you of the goods. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. Dixxon Flannel Co. . We accept most well known payment methods: The Payment Pages used on our site are secure - you can safely enter your card details to pay for your order. Completed Orders. You can find out more about how we process your information by viewing our Privacy Policy. If you're still having problems signing in to your account, please contact us and we'll be happy to help. If you order from us from outside the EU, there might be import duties and taxes to pay to get your parcel. Help us improve this article with your feedback. As a branch of the Middle East-based Islamic State of Iraq and Syria (ISIS), ISIL-Khorasan (ISIL-K) emerged in late 2014 in southern and eastern Afghanistan. By accessing the Website, you accept that communication with the Seller will be primarily electronic through e-mail or notices posted on the Website. Adidas offer this Voluntary Return Guarantee during the Voluntary Return Period subject to the provisions of Adidass returns and withdrawal policy. The PEGI (Pan European Game Information) system was introduced several years ago as a way of indicating the age ranges that a game is suitable for. When you select a product on the Website that will be sold to you directly by Adidas or Reebok (Marketplace Product), you will be notified of this ahead of your purchase and the contract of sale will be between you and Adidas (UK) Limited (company number 1075951 and registered office at Pepper Road, Hazel Grove Stockport, Cheshire, SK7 5SA) (Adidas). We may also disclose your personal data where we are subject to a legal obligation to do so, in connection with the prevention or detection of crime, for the purpose of establishing, exercising or defending our legal rights, or where we consider that we receive a valid request for disclosure. We will retain the personal information you provided on registering an account on our Website or App so long as that account remains in existence. The contract to sell goods to you only relates to those goods listed in the confirmation email. What if I am unhappy with your final response? Please return items to the following address: Returns will be eligible for refund only, no exchanges are available for this product. The actual delivery charge will be calculated during the checkout process. Points can be converted directly through your Loyalty Scheme account via the Frasers Plus app by selecting the value of available active points you would like to convert. Free delivery offers are sent using Standard Delivery service, please see "UK Delivery option: Standard Delivery". Where we do so, the third country's data protection laws will have been approved as adequate by the European Commission, or other applicable safeguards are in place. If any clause is considered invalid, void or otherwise unenforceable, it shall be removed from these terms and will not affect the enforceability of the other clauses in these terms. In the event that your Frasers Plus Credit Account is closed for any reason, your participation in the Loyalty Scheme and any pending points, active points, Frasers Plus Rewards or other benefit under the Loyalty Scheme shall end when your Frasers Plus Credit Account is closed. That explains the terrible service. Sorry your order or item(s) have been cancelled. Returns and exchanges for in-store purchases. code. Did you find it helpful? PDF 5HWXUQV$GYLFH )ODQQHOV - Flannels This allows you to withdraw from the contract of sale, without specifying any reasons, for an additional sixteen (16) days beyond the Withdrawal Period, so a total return period of thirty (30) days (Voluntary Return Period) is given as a contractual right of withdrawal. if you withdraw your consent, it is no longer necessary for us to use your personal data, you object to the use of your personal data and we don't have a good reason to continue to use it, or we haven't handled your personal data in accordance with our obligations. Select your preferred tracked returns service. Please note: Any enquiries or complaints regarding purchases, including deliveries, should be directed to our customer services team. If your card is rejected by our online payment processing system, please double check that all of the details entered are matching your billing information. 63 reviews for FLANNELS, 1.1 stars: "AVOID AVOID AVOID. It also gives you an easy overview of your order history. Written communicationsApplicable laws require that some of the information or communications the Seller sends to you should be in writing. Perhaps the courier have tried to deliver but you weren't in? Click and Collect is available for most orders but not for all, and this can be for a number of reasons; - one of the selected items is not eligible, - the size or volume of the item is too large. FLANNELS Style and Collect service offers a next level of personal shopping and styling to our customers. If you fail to comply with this obligation, We may have a right of action against you for compensation.
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