When work in your area begins, both Comcast Business and Xfinity services will be interrupted. Dec 2020 - Sep 202110 months. Hello! Comcast Service Center in Reading, PA 19610 - Hours Guide If available, they will appear as. 0000002852 00000 n Is there any way to contact construction division directly because I am tired of being told misinformation by customer service. Not available in all areas. Utility pole removal | Xfinity Community Forum Our team is here to help. I am so sorry to hear that you are still waiting for confirmation of serviceability. @user_1eb5a5 Hmm. Coordination of scheduling between Subcontractors, Operations Manager, Energy Adviser, Scheduling team, and Customer. .css-1yq8usv{color:#f0f0f3 !important;background-color:!important;}.css-1yq8usv:hover{color:#1471DA !important;background-color:!important;}.css-1yq8usv:focus{color:#1471DA !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Home, Our new office location is We need to have our own D-Marc in our building since our neighbor is not willing to share the D-Marc with us. I will be here if you continue to experience difficulty. Comcast Service Center. You can still watch on the Xfinity Stream app while connected to a mobile network. I hope you are having an amazing day! Told tech support i'm tearing their shit down and they need to connect me with engineering. 0000002534 00000 n Now I expect to get a bunch of calls from a bunch of panicked engineers who will have no idea about this project, and I'll have to explain I just need a cost estimate for a proposed relocation. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. Heres how you can prepare: To receive real-time service alerts throughout this process, Primary Managers can register their mobile number in My Account. 0000202688 00000 n I have been trying to get service for over a month now. please let me know if it is yours if not I will keep searching to see if I could find the owner at several thousand dollars worth of equipment just sitting there. Pittsburgh, PA 15236. 0000005518 00000 n 0000006653 00000 n If you can start by clicking on the chat icon in the upper right-hand corner of this page and searching for Xfinity Support, you can initiate a PM with us that way. I have been trying to get service for over a month now. Our Suppliers and Partners - Comcast We'll be there to help. I need service to a new construction for my kids schooling and I have had a time trying to contact comcast for the same runaround. We are continuously expanding opportunities for new businesses to partner with us, and this is an important part of having our commitment to Diversity & Inclusion (D&I) extend beyond our business to benefit others. and our At this point, we may just switch over to verizon as it might be just the easier solution assuming they will be responsive. Whether your project is big or small, our powerful, robust network gives property owners, developers, and building managers the reliable connectivity their clients and tenants need. One person even told us to drove to a service center to get help so we drove 45 minutes just to be told they had no idea why we came there that they couldnt do anything. Reddit - Dive into anything I am so sorry to hear that you are still waiting for confirmation of serviceability. Please private message me (if you click on my handle, Comcast_Gina it should give you the option)with the address, your contact number and email and we'll get the ball rolling. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. - Construct estimates for all Multi . Our home has multiple residents (I rent it out) who would be getting their own individual lines of service to their portions of the house if Comcast brings service. 0000007636 00000 n Thanks to whoever suggested Telling them you're taking down their service lines. Comcast Reports 1st Quarter 2023 Results - Yahoo Finance During this time, all Internet-connected devices and services will be down, so you may need to plan for alternate accommodations. 0000005177 00000 n I want the service but something has to be done. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I've been trying to get Comcast to come out to my home which is new construction for almost one month now. To send a private message, please click on the chat icon on the top right next to the bell. I have a mans number in construction that said he would take care of it. PDF Construction Meeting Minutes Date: April 3, 2023 City Projects Please help. Contacting Comcast Construction Division - Comcast Business Support Internet Help & Support. Innovative solutions helping communities connect Whether your projects include multi-dwelling units, single-family homes, student housing, or more, Xfinity Communities helps your business develop the perfect network solution. @ComcastJodie I do not have a chat option. For more information, please see our If you ever find the secret sauce please share with me. I want to look further into this and get you some answers, we thank you for your interest in our services! 0000004603 00000 n Its so ridiculous. 0000003156 00000 n Prepare for Construction | Comcast Business How your business will be affected When work in your area begins, both Comcast Business and Xfinity services will be interrupted. .it's Comcast, don't expect anything to be . Then search Xfinity Support to start a chat with us. He has quit taking my calls. BACKFLOW TESTER LIST - 3/2/2023 San Francisco Department of Public Health . Were updating our network to support more powerful, even faster speeds so your business can do more, connect more, and get more done. I appreciate you taking the time to reach out to us here on the forums. Internet Speed Test. I am in need of a contact for the new construction survey division. Comcast has been forced to shell out $700,000 in refunds and cancel the debt of more than 20,000 Massachusetts customers after a state attorney general investigation found the company routinely jacks up consumer bills via a bevy of misleading fees. Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. I've got a project up in Michigan that requires a few utility poles that need to be relocated. Online Tools for Customers We encourage you to visit the "Call Before You Dig" website at www.call811.com for tools and information to help your excavation needs. The two Comcast construction specialists I've spoken to they explained that there is a Comcast service point 100 yards down my driveway. I am sorry you are having issues getting your lines taken care of and I would love to assist you. Whether your projects include multi-dwelling units, single-family homes, student housing, or more, Xfinity Communities helps your business develop the perfect network solution. 0000001745 00000 n , My sales rep. said our case is transferred to the construction team and the construction team will contact me to schedule the appointment. All users should have access. Can you send us a direct message? We are having exactly the same problem. How do you not have internal numbers to contact another internal department? I need service to a new construction for my kids schooling and I have had a time trying to contact comcast for the same runaround. startxref Were enhancing the network in your area to bring you the best experience possible. I would like to see what we can do for you. Each year, Comcast NBCUniversal participates in dozens of outreach events and capacity building activities to grow our Supplier Diversity pipeline. So, offer one with WiFi included, no data caps, and 24/7 support. We have spent more than $16 billion with diverse Tier I and Tier II suppliers since YE 2010, including more than $4 billion in 2017 alone. It's an absolute joke how terrible Comast service is. Gig Speed Network. 138.8 mi Popular Brands in Reading. CONSTRUCTION MEETING MINUTES DATE: APRIL 3, 2023 . Reliably fast Internet on our Gig-speed network, Ongoing support for property staff and residents, Fast Internet with the bandwidth to handle all their devices, WiFi available with all Business Internet tiers, Additional solutions for cybersecurity, TV, Phone, and more, Optimal enterprise cloud infrastructure solutions. He has quit taking my calls. =afd(q :g_Sf`o8Oi~iY:. @user_1eb5a5 Hmm. Is there a number to call? 238 0 obj <>stream Complete Project Reviews for scope and cost . You think they'd send someone out to get service in the area to get more customers but keep telling me that it'll take weeks to get someone out there. Reddit and its partners use cookies and similar technologies to provide you with a better experience. To do so, click on the chat icon located at the top right of this forums page. Xfinity Planned Outages - Next Generation Network Construction Network construction in progress We're working hard to build the Next Generation Network We're getting you ready for what's next with even faster, more powerful, and more reliable Internet so you can do more, connect more, and enjoy more of what you love. The work is done by a contractor Comcast hires. Here are detailed steps to direct message us: Click the "Peer to peer chat" icon (upper right corner of this page), Click the "New message" (pencil and paper) icon, Type "Xfinity Support"in the to line and select "Xfinity Support"from the drop-down list, Type your message in the text area near the bottom of the window. Chat with Xfinity Get 24/7 help with any questions you have. I called Comcast Business and was told the ticket was still open and I should expect someone yet that evening. Let your business or community stand tall with a custom network infrastructure. I am sorry you are having issues getting your lines taken care of and I would love to assist you. You'll work with a family-like team that supports you and has your back. Called 1-866-496-9669 which is the only number I could find. I don't know what else to do. Contact Us | Comcast Business NEW CUSTOMERS EXISTING CUSTOMERS Let us help you find what you're looking for Ethernet Questions & ordering: (866) 429-0152 Customer support & care: (800) 741-4141 Business VoiceEdge Questions & ordering: (866) 429-2321 Customer support & care: (800) 741-4141 PRI Trunks Questions & ordering: (866) 524-7482 "We delivered strong first quarter results as our . Each time I am not called by comcast so I call customer service a week later and the representative tells me oh good news, the tap has been installed and we can schedule a new technician to connect service. If nothing else I need to know how to get out of my contract. We'll be there to help. Contacting Comcast Construction Division We need to get an estimate for an apartment building from Comcast. . Each time the tech arrives to find no work has been done. Xfinity 10G Network to more than 17,500 additional homes and businesses across 450 miles in St. Mary's County, Maryland, delivering its full suite of Xfinity and Comcast Business services. All devices on your network will be offline Xfinity WiFi hotspots may also be unavailable. %%EOF My cable has to be run in the air. register their mobile number in My Account. I'm having the same issue, trying to get Comcast to come out to my home which is new construction. Yeah sounds like similar situation. 0000001442 00000 n <]/Prev 295588/XRefStm 1442>> 0000003309 00000 n Hey there, @user_a0f167. Hello @lanannak. Contact Information - Comcast Is there a number to call? I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. You would not have service until the line is buried and then an install tech comes back. 0000013245 00000 n 0000012164 00000 n WTF I have to do to give them my money in exchange for some internet. Carroll County Department of Public Works Road and Utilities Construction Project Schedule for the Week of January 10, 2022; . New Kensington, PA 15068. Worst part is Comcast is the only thing available where we are. Instead of having overhead cables across our backyard, we are burying all of the lines. My service was installed in January 2021 which was 4 months ago. Let me know. We don't have direct contact information to provide you, that being said, we can place a ticket into our serviceability division. I've gone in store, emailed, and called to try to get someone to set up the internet with zero help. DEPARTMENT OF PUBLIC HEALTH ENVIRONMENTAL HEALTH Water Quality Program - Cross-Connection . Leverage your professional network, and get hired. Since Comcast is the last "user" of the utility pole, and the service has been abandoned, how and where does one contact someone at Comcast to remove the utility pole? I have had this identical scenario happen 4 times now. 45 Direct Phone Numbers For Comcast Departments - Consumerist It's been 2 months and I still have nothing. 0000014297 00000 n We can help with both the service issues and the exposed cable. , I really need to speed up this since we are planning to move to the new office in Sep., we need to have the internet service before we move in. Then search Xfinity Support to start a chat with us. Edit2: kicked back to sales, god damn it. We have had multiple techs come out and they say that they write a ticket for the construction department but then we never hear anything. In a crowded market, every detail counts especially when deciding where to live or set up a business. please let me know if it is yours if not I will keep searching to see if I could find the owner at several thousand dollars worth of equipment just sitting there. I apologize to hear of the issues you keep running into when trying to get this tap installed. Instead, type "Xfinity Support" there, As you are typing a drop-down list appears. Comcast Announces XFinity 10G Network Coming to Homes and Businesses Moving forward, if you are having troubles and need support, please create a new post detailing your issue so that the community and our support representatives can assist. . Construction Specialist. 198 0 obj <> endobj @ComcastMichael can you please reach out to me as well. Hey @user_42efc9! 123.5 mi Comcast Service Center. Grasshopper vs Comcast Business VoiceEdge | Which Business Phone I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. Thank you so much for reaching out to us here on our Community Forums platform. These partnerships have proven to be key to the success of our Supplier Diversity program. Thank you so much for reaching out to us here on our Community Forums platform. Is there a way to contact Comcast construction Division directly? There is a small backhoe next to the gate at Glenbrook its been sitting there for two months one of the guards thinks it belongs to Comcast. They've been tough to track down and I keep running into dead ends. COMCAST CONTACT: Anthony Vataloro 617-279-7037 Anthony_Vataloro@comcast.com I've gone in store, emailed, and called to try to get someone to set up the internet with zero help. 0000202451 00000 n .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I have been trying to get service for over a month now. I hope you are having an amazing day! @Ianannak Thats more than we have had, its been almost 2 months now and no one has even called us back or anything. Please create your own post and we will be happy to help. You think they'd send someone out to get service in the area to get more customers but keep telling me that it'll take weeks to get someone out there. I got past the computer by saying i wanted new service, they connected me with sales, who kicked me to the tech department, on hold now supposedly being connected with engineering. Please take a look at these additional steps, it should help clarify the process. Each time the tech arrives to find no work has been done. "When we have the new ramps open, people are going to be able to get off and go right onto State Avenue, or they're going to be . 2304870. Good morning, gangelo88. Property Development - Comcast Business I cannot tell you how many times we have called customer service to no avail. We actively create and expand opportunities for diverse-owned businesses in our supply chain. I've had the same issue for nearly a month now. 0000000016 00000 n We know this can be frustrating, and ask you provide us with your, If your residence in the same area as your business location, your Xfinity services may also be affected. Sales kicked me back to tech support. It's available on all devices and facilitates auto-texting to clients, supporting sustained customer . However I haven't received the cal I responded to your private message, Please send a response there. Xfinity Customer Service - Contact Us 198 41 Download construction standards to get started. 0000004940 00000 n Comcast | Southfield MI | Read Reviews + Get a Free Quote | BuildZoom So I told her "Basically, I am demolish 6 poles, these poles have your cable service lines on them, I need to talk to someone who can tell me how much its going to be to replace them" She got her supervisor. Ive never seen a company treat PAYING CUSTOMERS like this. Comcast Construction - $13,000+ : Comcast_Xfinity - Reddit I've gone in store, emailed, and called to try to get someone to set up internet with zero help. How do you not have internal numbers to contact another internal department? Can you please send me a PM with your name and address? Get Support Find an Xfinity Location Check the status and hours of locations near you. Calling 8-1-1 before every digging job gets the underground utility lines marked for free and prevents undesired consequences. What You'll Find at Comcast.