Not a Cardmember yet? A premium card with a higher annual fee may offer up to $10,000. The material made available for you on this website, Send Money & Split Purchases: Venmo and PayPal, Interested in Amex? All consumer American Express cards offer purchase protection for eligible purchases. Plus, not all damage and losses are covered. Copyright, Trademark and Patent Information, One-of-a-kind items including antiques, artwork, and furs, Purchases that are consumable or have a limited life span, Previously owned and used items (except when refurbished by the original manufacturer), A copy of any insurance declaration pages for other policies that cover the purchase, A photograph and/or a completed repair estimate form, For theft and vandalism claims -- a written incident report filed with the appropriate authority before you filed your purchase protection claim. For a full list of what's not covered by American Express purchase protection, review your Amex card's guide to benefits. Beyond that, I think its prudent to factor these protections into your decision of which card to use whenever you make a large purchase. There are more than a dozen personal cards that offer $10,000 in purchase protection coverage per item. You can view the full extended warranty policy for each card. Commissions do not affect our editors' opinions or evaluations. Something went wrong. In most cases, you won't need to do anything else they'll let you know if they need more information, otherwise, you'll just get a follow-up message letting you know that the amount will be posted as a credit to the American Express card you used to purchase the item. It's important to practice financial discipline when using credit cards by paying your balances in full each month, making payments on time, and only spending what you can afford to pay back. Earn 80,000 Membership Rewards Points after you spend $6,000 on purchases on the Card in your first 6 months of Card Membership. It also doesn't cover events that occurred because the item wasn't reasonably safeguarded. This coverage is complimentary on most AmEx cards including some debit, prepaid and reloadable AmEx cards. Related: Your complete guide to shopping protections on American Express cards. Negotiable instruments, such as stamps and travelers' checks. %PDF-1.5 It appears that JavaScript is either disabled or not supported by your web browser. Coverage limits apply. Now there are even more places your Platinum Card can get you complimentary entry and exclusive perks. Other business cards only offer coverage for damaged or stolen items on purchase protection claims. The Blue Business Plus Credit Card from American Express. Terms apply to the offers listed on this page. Our opinions are our own. Check here before booking an award fare. Is The White Lotus breaking up with Four Seasons ahead of Season 3? Compact discs, digital video discs, mini discs, audiotapes and videotapes. How does Amex Platinum purchase protection work? Instead, check the benefits guide to see the card's purchase protection coverage. . The explanation field can be something as simple as "Merchant does not accept returns after 30 days" or 'merchant does not accept returns on sale items'. Cash Back rewards do not expireas long as your account is open! As stated, Notice of Claim should be provided to Amex within 30 days of the incident. Earn 5% on Chase travel purchased through Chase Ultimate Rewards, 3% on dining and drugstores and 1.5% on all otherRead More, A good overall spending card that allows you to hold a balance on new purchases with a low introductory APR, pay no annual fee, and still earn at least 1.5% cashback on all purchases. Here are our picks for the best travel credit cards of 2023, including those best for: Flexibility, point transfers and a large bonus: Chase Sapphire Preferred Card, No annual fee: Bank of America Travel Rewards credit card, Flat-rate travel rewards: Capital One Venture Rewards Credit Card, Bonus travel rewards and high-end perks: Chase Sapphire Reserve, Luxury perks: The Platinum Card from American Express, Business travelers: Ink Business Preferred Credit Card, About the author: JT Genter is a freelance points, miles and credit card writer formerly of The Points Guy. At that point, sit back and relax. For a complete description of the policies of your American Express card, select your card on this page. However, most purchases made in the United States qualify for return protection. If that item is lost, stolen or damaged within the first 90 days, file a Notice of Claim within 30 days to start the claims process. Keep in mind that we're focusing on the rewards and perks that make these credit cards great options, not things like interest rates and late fees, which will far outweigh the value of any points or miles. The claim should be provided within thirty (30) days of the loss or as soon as reasonably possible. Items purchased for professional or commercial use such as education, training or skills. To be eligible, all you have to do is charge a portion of your qualifying purchase to your American Express card but youll only be reimbursed up to the amount charged to your card. Additional Information. The card details on this page have not been reviewed or provided by the card issuer. Authorized users are also covered, as long as theyre U.S. residents. American Express makes it easy for you to file a claim for your lost, damaged or stolen item within 90 days from the date of your purchase. NerdWallet strives to keep its information accurate and up to date. Delta Reserve Business Card Purchase Protection Explained Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Since I was outside of the stores 30-day return policy but still within 90 days of purchase, I filed a return protection claim online with Amex. So, checking the terms for your AmEx card when you need coverage is essential. You must file a claim within 30 days of loss through this link or by calling 800-228-6855. Covered Eligible Purchases are items bought with your Eligible Card and are covered for the first 90 days after the day of purchase. Thankfully, many credit cards offer so-called "purchase protection" that covers theft, damage and loss within a set time after purchase. Pre-qualified offers are not binding. After your first year or $20,000 spent, enjoy 5% cash back on Chase travel purchased through Ultimate Rewards, 3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and unlimited 1.5% cash back on all other purchases. Additionally, purchase protection benefits are not payable on eligible items if the damage is caused by riots, acts of war or service in the military, normal wear and tear or damage through alteration. If your item was stolen, you may need to show American Express a copy of the police report. You can contact Assurant by phone for any questions regarding the status of your claim at 1-800-708-0807. Earn 5x Membership Rewards Points on prepaid hotels booked with American Express Travel. Previous article If I submit a claim and receive a benefit, does my coverage stop? 1 CLAIM DETAILS 2 DOCUMENT LIST Enter your claim details. To start the process, log into your AmEx account and, Like insurance, purchase protection is one of those things that you hope you never have to use. However, certain premium cards cover your purchases for up to $10,000 per incident, with the same limit of up to $50,000 in total claims per calendar year.*. And extended warranty protection offers one full year of coverage at $10,000 per item and up to $50,000 per calendar year. You will be asked certain questions about your claim at that time. Some premium American Express Cards also include coverage for lost items and provide coverage of up to $10,000 per incident and $50,000 per year. of This benefit covers eligible items purchased with an eligible American Express card against damage or theft. Personal hygiene items or any devices (medical or nonmedical) that have been personally used and could be considered a health risk to others. For full Terms and Conditions, see www.americanexpress.com/PPterms. Whether you need to use your purchase protection now or you're just curious about how it works, you'll learn all about it in this guide. Enrollment required. Eligibility and benefit level varies by card. The following are ineligible for coverage: Also excluded is loss or damage due to any of the following reasons: Additionally, the maximum protection related to a natural disaster is $500. Your, Some cards have return protection as an included benefit, and using this perk is especially easy with, This is a valuable benefit to keep in mind with any holiday shopping you plan to do. You must file a claim within 30 days of your covered loss and you can do so online or by calling 800-228-6855. Earn a $200 statement credit after you spend $2,000 in purchases on your new Card within the first 6 months. For this purchase protection coverage to apply, you must pay for at least a portion of the purchase with your Amex card or American Express rewards points. has been collected independently by NerdWallet . In addition to filing your claim, you must provide proof of loss within 60 days of the incident or as soon as reasonably possible. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Purchase Protection often covers loss, damage and theft for a short period of time, usually a few months, after purchase. Here's a step-by-step guide to submitting a claim for return protection through Amex. You'll receive a link where you can upload copies of those documents, as well as a fax number and snail mail address if you're old school like that. Be the first to know if we spot anything odd or unusual on your account, thanks to our account and fraud alerts. AmEx Purchase Protection: What You Need to Know - NerdWallet Big spenders should note that the purchase protection on The Platinum Card from American Express only covers up to $10,000 per covered purchase. I definitely lean toward my Amex card when I buy a television, computer or a major appliance that can be costly to repair even if it means sacrificing bonus points. The material made available for you on this website, Credit Intel, is for informational purposes only and is not intended to provide legal, tax or financial advice. American Express AMEX Assurance Company PO Box 981553 El Paso TX 79998-9920 (800) 858-5971 Toll Free Fax (800) 322-1277 Phone Purchase Protection Claim Form Claim Number (required) Instructions: Please. Here is a list of our partners. Editorial content from The Ascent is separate from The Motley Fool editorial content and is created by a different analyst team. If the merchant can not issue you a refund, you can ask American Express to reimburse you for the total cost of the . * Eligibility and benefit levels vary by card. The extended warranty does not cover the following items: Also, coverage does not apply to damage from natural disasters, alterations or modifications, power surges, war or acts of war or any item under a product recall. We may receive compensation when you click on links to those products. American Express Gold Purchase Protection Explained $240 Digital Entertainment Credit: Get up to $20 in statement credits each month when you pay for eligible purchases with the Platinum Card at your choice of one or more of the following providers: Peacock, Audible, SiriusXM, The New York Times, and other participating providers. Make sure to file a claim within 30 days of the incident - or as soon as reasonably possible. This compensation comes from two main sources. <>>> Card issuers strive to set their products apart from the competition by offering incentives like welcome bonuses, but sometimes the less-flashy benefits can be even more valuable. I don't have much time to deal with this but I've never filed a claim before. So, you can't claim purchase protection if your baseball bat or hockey stick breaks. The Amex EveryDay Preferred Credit Card from American Express. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. Purchase Protection is an embedded benefit of your Card Membership and requires no enrollment. Shopping Protection | American Express US Copyright 2018 - 2023 The Ascent. to see if your incident is covered. The Forbes Advisor editorial team is independent and objective. Delta SkyMiles Blue American Express Card. American Express purchase protection works by covering the damage or theft of eligible purchases for up to 90 days after the purchase date. Long list of travel benefits, including airport lounge access and complimentary elite status with Hilton and Marriott (enrollment required), Annual statement credits with Saks and Uber, Bonus categories leave something to be desired, One of the highest annual fees among premium travel cards, Fee-only vs. commission financial advisor, See Business Insider's list of the best rewards credit cards , Have you ever purchased something and wanted to return it only to find out you were past the return window? Underwritten by AMEX Assurance Company. Money Management 101. Cristina Gibson is a writer and journalist who has covered consumer goods, fashion, technology, and travel for more than 15 years. To start the process, log into your AmEx account and go to the claims center page. Visit americanexpress.com/benefitsguide for details. You may even be asked to send in a damaged item or a picture for proof of loss, so be sure to keep all of these until the claim is resolved. Keep reading for a step-by-step guide to using the return protection benefit on your American Express card. $10,000 per claim, $50,000 per year for the American Express Gold Card, The Platinum Card from American Express and Delta SkyMiles Reserve . No minimum to redeem for cash back. You will be asked certain questions about your claim at that time. The card details on this page have not been reviewed or provided by the card issuer. The claim process begins when you file your claim. 4.4 We do not offer financial advice, advisory or brokerage services, nor do we recommend or advise individuals or to buy or sell particular stocks or securities. How Much Does Home Ownership Really Cost? Plus, your own feed of TPG content. File an American Express purchase protection claim online by logging in to your account and going to the claims center. To validate your coverage, please call the number on the back of your Card. Terms, Conditions and Limitations Apply. American Express Purchase Protection Guide: (Claims, Forms) [2021] Terms apply. Shop safe withSafeKey. For example, AmEx won't approve a claim for damage to an item "purchased for play." Personal cards with purchase protections from AmEx include: The Platinum Card from American Express. Amex EveryDay Credit Card is no longer available through NerdWallet. Jewelry and watches are also excluded. Policies are underwritten by AMEX Assurance Company. Editorial Note: We earn a commission from partner links on Forbes Advisor. How American Express Purchase Protection Works Many Amex cards offer purchase protection but coverage limits vary. American Express Purchase Protection: Everything You Need To Know - Forbes Many popular rewards credit cards come with generous welcome offers and useful benefits to attract consumers. You should do this within 30 days (or as soon as reasonably possible) of your eligible item being damaged, stolen, or lost. Return protection is available on virtually every Amex card, from the Blue Cash Preferred Card from American Express to the Platinum Card to the American Express Green Card In contrast, more than a dozen personal American Express cards include loss as a qualified purchase protection reason in their benefits. The coverage maximums vary by card, though. However, this card is so packed with benefits that this coverage doesn't make the card's highlights on the AmEx website. Items permanently affixed to a home, office, vehicles, etc. You can also mail them at: Purchase Protection Claims Unit, PO Box 981553 El Paso TX 79998- 9920. For an explanation of our Advertising Policy, visit. It seemed like a good idea at the time, but once I received it and had a chance to install it, I realized that it scared my daughter and seemed too dangerous to me as well. For example, it doesn't protect against normal wear and tear or damage to an item that was purchased for play, such as sports equipment. American Express Purchase Protection Explained Improve earnings, maximize rewards and track progress toward dream trips. Credit Card Return Protection Terms | American Express US Items damaged by natural disasters are subject to different terms and limits notated in each cards terms and conditions. Any purchase that is not in an excluded category and is made with a qualifying American Express card will receive purchase protection. Extended Warranty benefits extend your manufacturers warranty coverage, often by as much as a year. AmEx purchase protection generally covers theft, loss and damage to eligible items within 90 days of purchase. All information about Business Green Rewards Card from American Express has been collected independently by NerdWallet. For rates and fees for the American Express Cash Magnet Card, click here, For rates and fees for the American Express Gold Card, click here, For rates and fees for the American Express Green Card, click here, For rates and fees for the Amex EveryDay Credit Card from American Express, click here, For rates and fees for the Amex EveryDay Preferred Credit Card, click here, For rates and fees for the Blue Cash Everyday Card from American Express, click here, For rates and fees for the Blue Cash Preferred Card from American Express, click here, For rates and fees for the Blue from American Express, click here, For rates and fees for the Delta SkyMiles Blue American Express Card, click here, For rates and fees for the Delta SkyMiles Gold American Express Card, click here, For rates and fees for the Delta SkyMiles Platinum American Express Card, click here, For rates and fees for the Delta SkyMiles Reserve American Express Card, click here, For rates and fees for the Hilton Honors American Express Aspire Card, click here, For rates and fees for the Hilton Honors American Express Card, click here, For rates and fees for the Marriott Bonvoy Brilliant American Express Card, click here, For rates and fees for the The Platinum Card from American Express, click here. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. More information can be found here. Hilton Business Credit Card Purchase Protection Explained }lO861|<>?] _$QH:V^Y$6,Da1h(IAY# This site does not include all credit card companies or all available credit card offers. 5 Stars. Let's take a look at the current coverage on, holders are covered for up to 90 days from the date of a covered purchase of an eligible item. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). The claim was quickly accepted, and I was issued a statement credit for my purchase. For rates and fees of The Platinum Card from American Express, please click here. The extended warranty period is an additional year and is limited to covering the actual purchase amount paid for with your card. How to File a Purchase Protection Claim with the Gold Delta SkyMiles Business Credit Card. Phone fell out of my pocket getting out of the car and cracked the rear glass. Motorized vehicles, their parts and accessories as well as those parts and accessories intended for use with the motorized vehicles. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. This was for Amex Canada (RSA Insurance). Every consumer American Express card offers purchase protection. He writes for The Ascent and The Motley Fool, and his work has appeared in USA Today and Yahoo! Purchase protection is an embedded benefit of your card membership and requires no enrollment. Log in to your American Express account. Get the latest tips you need to manage your money delivered to you biweekly. The Best Credit Cards for Purchase Protection [2023] For a complete description of the policies of your American Express card, select your card on this page. Had no problems at all wrt the period. Many or all of the offers on this site are from companies from which Insider receives compensation (for a full list. Terms apply. Eligible American Express cardholders can get reimbursed up to $1,000 or $10,000 per item (depending on the card) and up to . How do I Redeem Membership Rewards Points. AmEx purchase protection covers lost, stolen or damaged items within the first 90 days after purchase. Eligible American Express cardholders can get reimbursed up to $1,000 or $10,000 per item (depending on the . Help protect your eligible x][s8~wjJ[1M\INm)qTdctJ ) E=SH"h6 O6=rv,_7r3Y/s#.t'kd bBJK9>:}YqaX0DI With Amex purchase protection, eligible purchases are insured for up to 90 days against damage, theft, and loss. Click "Enter. Click "file a claim" and. American Express will let you know what proof of loss is required for your claims. American Express Return Protection | The Motley Fool We'd love to hear from you, please enter your comments. when you need coverage is essential. American Express purchase protection works by covering the damage or theft of eligible purchases for up to 90 days after the purchase date. American Express is the industry leader amongst credit card issuers offering purchase protection to its customers due to its generous terms and simple claim process. Purchase Protection Protect your shopping Enjoy stress-free shopping when you use your American Express Card, with 90-day Purchase Protection. . This is one of those credit card benefits that can easily make up for an annual fee, even if you only use it once or twice a year. Coverage for loss, theft, or damage is provided for up to 90 days from the date of purchase.